Bookly is a Shopify-native appointment booking app designed for salons, spas, studios, and service-based businesses. It lives entirely inside your Shopify admin and storefront — no third-party platforms, no external dashboards, no redirects.

With Bookly, your customers can:

• Browse available time slots directly on your product pages
• Choose a staff member (stylist, therapist, etc.)
• Complete checkout through Shopify — paying a deposit or in full
• Receive an automated confirmation email with appointment details

As a merchant, you can:

• View and manage all bookings from the Bookly dashboard in Shopify admin
• Create manual bookings on behalf of customers
• Block off periods for breaks, vacations, or closures
• Offer group classes, recurring appointments, and deposit-based bookings
• Collect custom information from customers at booking time

Follow these steps to go live with Bookly:

1. Install Bookly from the Shopify App Store and grant the requested permissions.
2. Import your services. In the Bookly dashboard, go to Services & Add-ons → Import from Shopify. Search for a product, set the duration (in minutes), optional deposit amount, and click Import.
3. Add your staff. Go to Staff → Add Staff Member. Enter a name, set their weekly availability, and assign them to the services they perform. Every booking is tied to a staff member.
4. Add the booking widget to your product pages. In Shopify admin, go to Online Store → Themes → Customize. Navigate to a service product page, click Add block, find the Bookly Booking Widget, drag it into position, and Save.
5. Configure your email notifications. Go to Settings → fill in your business name, reply-to email address, and customize the confirmation email subject and body. Use placeholders like {customerName}, {serviceName}, {date}, and {time}.
6. Test a booking. Visit your storefront, select a service, pick a time and staff member, and complete checkout. Confirm the booking appears in your Bookly dashboard and that the confirmation email was received.

The Bookly Dashboard is your home screen. Open it from Apps → Bookly in your Shopify admin. It shows:

• Upcoming bookings — a chronological list of confirmed appointments
• Today's schedule — a quick view of what's happening today
• Quick stats — total bookings, upcoming count, and revenue summary
• Google Calendar status — connected or disconnected, with a connect button if not yet linked

From the Dashboard you can also connect or disconnect Google Calendar. When connected, every confirmed booking creates a calendar event automatically, and cancellations remove the event.

Go to Bookings in the Bookly menu to see all appointments. You can filter by status using the tabs at the top of the page.

Booking statuses:

Creating a manual booking: Click New Booking → fill in the service, staff member, date, time, and customer details → Save. The customer receives a confirmation email if one is configured.

Bulk actions: Select multiple bookings using the checkboxes, then use the Bulk Actions menu to mark as Completed, mark as No Show, or cancel.

Blocked periods let you mark a time range as unavailable across all staff — useful for public holidays, shop closures, or planned breaks. Go to Blocked Periods → Add Blocked Period → set the date range and an optional label → Save. During a blocked period, no time slots will appear in the booking widget.

Force Open is the opposite: it overrides a day that would normally be closed based on staff availability. Use it for one-off extended hours, pop-up events, or special opening days. Go to Blocked Periods → Force Open → set the date and the hours you want available → Save.

Bookly works with your existing Shopify products. Each service you offer must be imported from Shopify into Bookly before it will appear in the booking widget.

Importing a service:

1. Go to Services & Add-ons → click Import from Shopify
2. Search for your service product
3. Click the product to open the import form
4. Fill in Duration (minutes) and optional Deposit Amount
5. Click Import

Variants & Pricing: If your Shopify product has variants (e.g., Short / Long, 30 min / 60 min), each variant can have its own duration and deposit. On the import form, expand Variants to set per-variant durations.

Add-ons are optional extras customers can add to their booking at checkout (e.g., deep conditioning, scalp treatment). To create an add-on, go to Services & Add-ons → Add-ons tab → Add New. When a customer selects an add-on, its duration is automatically added to the total appointment time, and the add-on price is added to the cart.

Filtering & Bulk Edit: Use the search bar and status filter on the Services page to find services quickly. Select multiple services and use Bulk Edit to update duration or deposit across them at once.

Group classes let multiple customers book the same time slot up to a maximum capacity. This is useful for yoga classes, workshops, or group sessions.

To enable group booking on a service:

1. Go to Services & Add-ons → click Edit on the service
2. Toggle on Group Class
3. Set the Maximum Capacity (e.g., 10 for a class of 10)
4. Save

Once a time slot reaches its capacity, it will no longer appear as available in the booking widget. All participants receive individual confirmation emails.

Recurring bookings let customers automatically re-book the same appointment on a regular schedule — weekly, bi-weekly, or monthly.

When the Recurring Bookings option is enabled on a service, the booking widget shows an optional "Make this recurring" toggle after the customer selects a time. They can choose the frequency and how many occurrences to book.

Each recurrence creates a separate booking (and a separate Shopify order if a deposit or full payment is collected). All recurring bookings are visible in your Bookings list and can be managed individually.

To enable recurring bookings on a service:

1. Go to Services & Add-ons → Edit the service
2. Toggle on Allow Recurring Bookings
3. Save

Deposits let you collect a partial payment at booking time, with the remainder due at the appointment. This reduces no-shows and secures the booking.

Setting up a deposit:

1. Create a Shopify product to represent the deposit (e.g., "Booking Deposit — $25"). This should be a simple product with a fixed price equal to the deposit amount.
2. In Bookly Settings → Payments, enter the Variant ID of your deposit product. Find the Variant ID in Shopify admin under the product's URL or via the Variants API.
3. When importing or editing a service in Bookly, enter the Deposit Amount for that service.

When a customer books a service with a deposit, Bookly adds only the deposit product to their cart at checkout. The booking status becomes Deposit Paid. The remaining balance is collected separately at the time of the appointment.

Bookly sends automated confirmation emails via Resend. To send from your own domain (recommended), set up a Resend account and verify your domain:

1. Create an account at resend.com
2. Go to Domains → Add Domain → enter your domain (e.g., yoursalon.com)
3. Add the provided DNS records (MX, TXT, DKIM) to your domain registrar
4. Create an API key under API Keys
5. Provide the API key to your app administrator to enter in Bookly Settings
6. In Bookly Settings, set your From Email to any address on your verified domain (e.g., bookings@yoursalon.com)

Email placeholders you can use in your subject line and email body:

Booking Questions let you collect custom information from customers when they book — for example, hair length, allergies, or special requests.

To add questions to a service:

1. Go to Services & Add-ons → Edit the service
2. Scroll to the Booking Questions section
3. Click Add Question
4. Enter the question text and choose the input type: Short Text, Long Text, or Dropdown (with options)
5. Toggle Required if the customer must answer before proceeding
6. Save

Customer answers are saved to the booking record and are visible when you open the booking in the Bookly dashboard.

The Bookly booking widget appears on your Shopify product pages. Here is the step-by-step flow a customer goes through:

1. Customer visits your service product page. The Bookly widget is displayed below (or beside) the product details.
2. Customer selects a staff member (if you have multiple) from a dropdown or list.
3. A calendar appears showing available dates. Days with no availability are greyed out.
4. Customer selects a date. Available time slots for that day appear below the calendar.
5. Customer selects a time slot.
6. If add-ons are available for the service, they are shown as optional checkboxes.
7. If recurring bookings are enabled, a "Make this recurring" option appears.
8. If booking questions are set up, they appear as a form the customer fills in.
9. Customer clicks Book Now. The service (or deposit) is added to their Shopify cart.
10. Customer completes Shopify checkout as normal — paying with any payment method you accept.
11. On successful payment, the booking status changes to Confirmed (or Deposit Paid), a Google Calendar event is created if connected, and a confirmation email is sent to the customer.

Can two customers book the same time slot?
No. Once a slot is booked and confirmed, it is removed from the available slots shown in the widget. For group classes, slots remain available until the maximum capacity is reached.

The booking widget isn't showing on my product page. What do I do?
Make sure the product is imported in Services & Add-ons. Then confirm the Bookly Booking Widget block has been added to that product's page template in the Theme Editor and saved.

No time slots are showing in the widget.
Check that at least one staff member is Active and has availability set for that day of the week. Also check that no blocked period covers that date.

Can I change the appointment duration after importing?
Yes — go to Services & Add-ons, click Edit on the service, update the Duration, and save. Changes apply to future bookings only.

Can I offer different deposit amounts per service?
Yes — set the Deposit Amount on each service individually. If no deposit amount is set, the customer pays the full service price at checkout.

Common error messages:

If you're stuck or found a bug, we're here to help. Email us at hello@maplesolutions.info and we typically respond within one business day.

When reaching out, please include:

• Your Shopify store URL
• A description of the issue and the steps to reproduce it
• Any error messages you're seeing
• Screenshots if relevant

You can also view Bookly on the Shopify App Store to leave a review or check for updates.

Speedr is currently in development. Full documentation will be available when the app launches.

For early access or questions, contact us at hello@maplesolutions.info.

Contact us at hello@maplesolutions.info.

For support enquiries, contact us at hello@maplesolutions.info.