1. Introduction

This Privacy Policy describes how Maple Solutions Inc. collects, uses, and protects personal information in connection with the Bookly Shopify application ("Bookly"). Bookly is an appointment booking tool for salon businesses on Shopify. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy law.

2. Information We Collect

2.1 Merchant Information

• Shopify store URL and merchant account information
• Service listings, staff profiles, and availability schedules
• Contact information provided during onboarding or support

2.2 Customer Booking Data

• Customer name, email address, and phone number (for appointment bookings)
• Appointment details including service, stylist, date, and time
• Booking history and preferences

2.3 Usage Data

• App usage analytics and feature interaction data
• Technical logs for debugging and performance monitoring

3. How We Use Information

• To facilitate appointment bookings between merchants and their customers
• To send appointment confirmations and reminders
• To provide merchants with booking management tools
• To improve Bookly's functionality and user experience
• To provide merchant support
• To comply with legal obligations

We do not sell merchant or customer data to any third party.

4. Customer Data & Merchant Responsibility

Merchants using Bookly are responsible for obtaining appropriate consent from their customers to collect and process booking information. Merchants must maintain their own privacy policy disclosures that cover the use of Bookly and the data it collects on their behalf.

5. Data Sharing

We may share information with: infrastructure and hosting providers under strict confidentiality; SMS/email delivery providers solely for sending booking notifications; Shopify as required by our Partner Program; and legal authorities where required by law.

6. Data Retention

Booking data is retained for the duration of the merchant's subscription plus 30 days. Upon app uninstallation, all merchant and customer data is deleted within 48 hours unless retention is required by law.

7. Security

All data is encrypted in transit (TLS) and at rest. We apply role-based access controls and regular security reviews to protect merchant and customer information.

8. Your Rights

Merchants and their customers may request access to, correction of, or deletion of personal information by contacting hello@maplesolutions.info. Complaints may also be submitted to the Office of the Privacy Commissioner of Canada.

9. Changes

We may update this policy as Bookly evolves. Material changes will be communicated via the app or email. Continued use after changes constitutes acceptance.

10. Contact

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info

1. Agreement

These Terms of Service govern your use of Bookly, a Shopify appointment booking application developed by Maple Solutions Inc. ("we," "us," "our"). By installing Bookly, you agree to these Terms. If you do not agree, do not install or use Bookly.

2. The Service

Bookly enables Shopify merchants to offer appointment booking directly through their storefront. Features include service listings, staff scheduling, customer booking flows, and automated reminders. We reserve the right to modify or update features with reasonable notice.

3. Merchant Obligations

As a merchant using Bookly, you agree to: maintain accurate service and staff information within the app; obtain appropriate consent from your customers to collect their booking data; comply with applicable laws regarding appointment services, consumer rights, and privacy; and maintain your own customer-facing terms and privacy policy that covers Bookly's data collection.

4. Customer Bookings

Bookly facilitates the booking process between you and your customers. You are solely responsible for fulfilling appointments, managing cancellations and refunds, and any disputes arising from your services. Maple Solutions is not a party to the merchant-customer relationship.

5. Acceptable Use

You agree not to use Bookly for any unlawful purpose, to attempt to reverse engineer the app, to collect customer data beyond what is necessary for booking operations, or to use Bookly in violation of Shopify's Terms of Service.

6. Data & Privacy

Your use of Bookly is subject to our Privacy Policy. You are responsible for your own privacy disclosures to your customers regarding booking data collection.

7. Fees

Pricing is as listed on the Shopify App Store. All billing is handled by Shopify. We reserve the right to update pricing with advance notice.

8. Intellectual Property

All rights in Bookly's software, design, and functionality belong to Maple Solutions Inc. You are granted a limited, non-exclusive license to use Bookly for your Shopify storefront operations.

9. Disclaimers

BOOKLY IS PROVIDED "AS IS." WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION. WE ARE NOT RESPONSIBLE FOR MISSED APPOINTMENTS, CUSTOMER DISPUTES, OR LOSSES ARISING FROM APP DOWNTIME OR ERRORS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPLE SOLUTIONS' LIABILITY SHALL NOT EXCEED AMOUNTS PAID IN THE TWELVE MONTHS PRIOR TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES.

11. Governing Law

These Terms are governed by the laws of Canada. Disputes shall be resolved through good-faith negotiation, followed by binding arbitration under applicable Canadian rules if necessary.

12. Contact

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info

1. Introduction

This Privacy Policy describes how Maple Solutions Inc. collects, uses, and protects personal information in connection with the Speedr Shopify application ("Speedr"). Speedr is a performance analytics tool for Shopify merchants. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy law.

2. Information We Collect

2.1 Merchant Information

• Shopify store URL and merchant account information
• Contact information provided during onboarding or support

2.2 Performance & Analytics Data

• Page load times, Core Web Vitals, and performance metrics from your storefront
• Aggregate storefront traffic data used to generate performance insights
• App configuration and settings

2.3 End Customer Data

Speedr may process anonymized, aggregated data about your store visitors to generate performance metrics. We do not collect personally identifiable information about your customers beyond what is necessary for performance measurement.

3. How We Use Information

• To provide real-time performance analytics and insights
• To generate reports and recommendations within the app
• To improve Speedr's accuracy and features
• To provide merchant support
• To comply with legal obligations

We do not sell your data or your customers' data to any third party.

4. Data Sharing

We may share information with hosting and infrastructure providers under strict confidentiality obligations, with Shopify as required by the Partner Program, and with legal authorities where required by law. We do not share merchant or customer data with advertisers or data brokers.

5. Data Retention

Performance data is retained for the duration of your subscription plus 30 days. Upon app uninstallation, all merchant and customer data is deleted within 48 hours unless retention is required by law.

6. Security

All data is encrypted in transit (TLS) and at rest. We apply industry-standard access controls and security practices to protect your information.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting hello@maplesolutions.info. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada.

8. Changes

We may update this policy as Speedr evolves. Material changes will be communicated via the app or email. Continued use after changes constitutes acceptance.

9. Contact

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info

1. Agreement

These Terms of Service govern your use of Speedr, a Shopify performance analytics application developed by Maple Solutions Inc. ("we," "us," "our"). By installing Speedr, you agree to these Terms. If you do not agree, do not install or use Speedr.

2. The Service

Speedr provides real-time performance monitoring, Core Web Vitals tracking, and conversion analytics for Shopify storefronts. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

3. Acceptable Use

You agree not to misuse Speedr, attempt to reverse engineer or extract our proprietary algorithms, use Speedr to collect data beyond your own store's performance metrics, or use Speedr in violation of Shopify's Terms of Service.

4. Data & Privacy

Your use of Speedr is subject to our Privacy Policy. You are responsible for ensuring your use of performance data complies with applicable privacy laws and your own privacy policy disclosures to your customers.

5. Fees

Pricing is as listed on the Shopify App Store. All billing is handled by Shopify. We reserve the right to update pricing with advance notice.

6. Intellectual Property

All rights in Speedr's software, algorithms, and design belong to Maple Solutions Inc. You are granted a limited, non-exclusive license to use Speedr for your Shopify store operations.

7. Disclaimers

SPEEDR IS PROVIDED "AS IS." WE DO NOT WARRANT THAT SPEEDR WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT PERFORMANCE IMPROVEMENTS WILL RESULT FROM ITS USE. PERFORMANCE OUTCOMES DEPEND ON MANY FACTORS OUTSIDE OUR CONTROL.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPLE SOLUTIONS' LIABILITY TO YOU SHALL NOT EXCEED AMOUNTS PAID IN THE TWELVE MONTHS PRIOR TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES.

9. Governing Law

These Terms are governed by the laws of Canada. Disputes shall be resolved through good-faith negotiation, followed by binding arbitration under applicable Canadian rules if necessary.

10. Contact

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info

1. Introduction

Maple Solutions Inc. ("Maple Solutions," "we," "our," or "us") is a Canadian company that develops Shopify applications. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our Shopify apps, visit our website at maplesolutions.info, or otherwise interact with us.

We are committed to protecting your privacy and complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Contact information (name, email address) when you reach out to us
• Business information when you install or use our Shopify apps
• Support requests and communications

2.2 Information Collected Automatically

• Shopify store data necessary to operate our apps (as described in each app's listing)
• Usage data and analytics about how merchants and their customers interact with our apps
• Log data including IP addresses, browser type, and pages visited on our website

2.3 Customer Data

When merchants install our apps, we may access certain data from their Shopify stores as required to provide app functionality. We access only the data necessary to operate our services and do so in accordance with Shopify's Partner Program Agreement and API Terms of Service.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our Shopify apps and services
• Respond to support requests and communicate with you
• Send important service-related notices and updates
• Comply with legal obligations
• Detect and prevent fraud or abuse
• Analyze usage to improve our products

We do not sell your personal information to third parties.

4. Disclosure of Information

We may share your information with:

• Service providers: Third parties that help us operate our business (e.g., hosting providers, analytics tools), bound by confidentiality obligations
• Shopify: As required by our participation in the Shopify Partner Program
• Legal authorities: Where required by law, court order, or governmental regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When our apps are uninstalled, we delete or anonymize merchant and customer data within 48 hours, unless retention is required by law.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. All data is transmitted using TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at hello@maplesolutions.info.

8. Cookies and Tracking

Our website uses minimal cookies necessary for basic functionality. We do not use third-party advertising cookies. Our Shopify apps may use cookies as required for their operation within the Shopify ecosystem.

9. Third-Party Links

Our website and apps may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Merchant," "you," or "your") and Maple Solutions Inc. ("Maple Solutions," "we," "our," or "us"), a company incorporated in Canada. By installing or using any Maple Solutions application ("App") from the Shopify App Store, or by accessing our website at maplesolutions.info, you agree to be bound by these Terms.

If you do not agree to these Terms, do not install or use our Apps.

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or your business. By using our Apps, you represent and warrant that you meet these requirements.

3. Our Services

Maple Solutions develops and maintains Shopify applications designed to enhance Shopify storefronts. Our Apps are built in compliance with Shopify's Partner Program Agreement and App Store requirements. The specific functionality of each App is described in its Shopify App Store listing.

We reserve the right to modify, suspend, or discontinue any App or feature at any time, with reasonable notice where practicable.

4. Account and Installation

Our Apps are installed through the Shopify App Store. You are responsible for maintaining the security of your Shopify account and for all activities that occur through your account. You must notify us immediately of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

• Use our Apps for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to reverse engineer, decompile, or disassemble our Apps
• Use our Apps to transmit harmful, fraudulent, or deceptive content
• Interfere with or disrupt the integrity or performance of our Apps or services
• Attempt to gain unauthorized access to our systems or networks
• Resell or sublicense access to our Apps without our written consent
• Use our Apps in any way that violates Shopify's Terms of Service or Acceptable Use Policy

6. Fees and Payment

Pricing for our Apps is as described in each App's Shopify App Store listing. All payments are processed by Shopify in accordance with their billing policies. Applicable taxes may be added depending on your jurisdiction. We reserve the right to change pricing with reasonable advance notice.

7. Intellectual Property

All intellectual property rights in our Apps, including software, design, trademarks, and documentation, remain the exclusive property of Maple Solutions Inc. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use our Apps solely for your Shopify storefront operations.

You retain ownership of your store data and content. By using our Apps, you grant us a limited license to access and process your store data as necessary to provide our services.

8. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

OUR APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR APPS WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

We do not guarantee that our Apps will be compatible with all Shopify themes or third-party apps.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAPLE SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OUR APPS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR APPS SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Maple Solutions Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our Apps, your violation of these Terms, or your violation of any third-party rights.

12. Termination

Either party may terminate these Terms at any time. You may terminate by uninstalling our Apps from your Shopify store. We may suspend or terminate your access to our Apps if you violate these Terms, with or without notice. Upon termination, your license to use our Apps immediately ceases.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Canada and the province in which Maple Solutions is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable Canadian arbitration rules, or resolved in the courts of the applicable Canadian province.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a new effective date and, where appropriate, through in-app notification. Continued use of our Apps after changes take effect constitutes acceptance of the updated Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Maple Solutions regarding the use of our Apps and supersede all prior agreements and understandings.

16. Contact

For questions about these Terms, contact us at:

Maple Solutions Inc.
Canada
Email: hello@maplesolutions.info